Frequently Asked Questions

Yes! Ensuram is designed for Nigerians inside Nigeria AND abroad. Users in Nigeria receive a virtual account number to fund their wallet and can access healthcare services at discounted rates — up to 20% cheaper than walk-in payments.

Absolutely! International users can pay directly using their card or bank. Ensuram allows you to fund treatment remotely, pay hospital bills, buy insurance for family members, and support your relatives instantly from anywhere in the world.

Yes. Every payment is sent directly to the healthcare provider and confirmed before treatment begins. You receive instant confirmation and proof of service. All transactions are recorded in your dashboard.

All providers on Ensuram are verified and licensed. In the rare event of non-delivery of service, you can report the issue through your dashboard, and our support team will investigate and resolve it promptly. We maintain transaction records for accountability.

Yes! Through partnerships with healthcare providers, Ensuram users access services at discounted rates — up to 20% cheaper than walk-in hospital payments. This applies to appointments, laboratory tests, and medications.

Yes! You can add multiple beneficiaries (yourself, parents, children, or any loved ones) and easily select them during payments. This makes it simple to manage healthcare for your entire family from one account.